COVID-19 BOOK ZEN08/10/2020
To protect you and reassure you, NOTRESPHERE.COM guarantees a full refund of the sums paid on the site in the event that you are unable to ski due to the current health situation.
CANCELLATION CONDITIONS (you may be asked for proof of cancellation and reimbursement of the sums committed online):
- You must contact us no later than 24 hours before the start of your stay.
- You or one of the members of the booking form is under the obligation not to travel (isolation)*.
- Your means of transport (train, plane) is cancelled due to Covid**.
- The ski resort is subject to restrictions due to Covid during your stay.
- Your city is subject to travel restrictions (confinement, quarantine, travel ban)**.
- Your accommodation is subject to administrative closure due to Covid**.
* On presentation of a medical certificate.
** On presentation of a certificate.