COVID-19 Reserve Zen


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To protect you and reassure you, NOTRESPHERE.COM guarantees a full refund of the sums paid on the site in case of impossibility to ski due to the current health context.

CONDITIONS OF CANCELLATION (you may be asked to provide proof of cancellation and reimbursement of the sums paid online):

You must contact us at least 24 hours before the beginning of your stay.
You or one of the members of the reservation form is not allowed to travel (isolation)*.
Your transportation (train, plane) is cancelled due to Covid**.
The ski resort is subject to Covid restrictions during your stay.
Your city has a travel restriction (lockdown, quarantine, travel ban)**.
Your accommodation is under administrative closure due to Covid**.
* Upon presentation of a medical certificate. 

** Upon presentation of proof.